Setting up your Staff Assist PIN

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If you are an “Admin” Campus Contact, you can send Custom Staff Assist messages. Custom messages allow Admins to communicate a unique need, follow up on earlier Staff Assist messages, or even contribute to information disseminated during a Rave Panic Button Incident that involved 9-1-1 (e.g. “All Clear”, “False Alarm”, “Ambulance has arrived at North entrance”).

You need a Staff Assist PIN to send a Custom Staff Assist message. Upon installation, Rave Panic Button prompts “Admin” Campus Contacts to select a Staff Assist PIN through a message in your Inbox. Click the message to select your PIN.

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If you forget your Staff Assist PIN, please ask your Rave Panic Button account administrator to reset it for you. When they do, you will be able to select a new one. Rave Panic Button administrators can find further instructions on Admin configuration and custom Staff Assist messages can be found in the Help section of your facility profile (www.Smart911Facility.com).