Key Features

Notifications to Users

Notify Key Personnel

Key on-site personnel are notified of an emergency immediately when a Panic Call is made to 9-1-1. Throughout the process, these users will continue to be notified with situational updates in real time, so that they can take appropriate action.

Emergency Call Capabilities

When you make an emergency call from the Rave Panic Button app, designated on-site personnel are notified of the emergency based on your location and emergency type, and you are immediately connected to 9-1-1. Where Smart911 is also installed at the local 9-1-1 center, 9-1-1 will receive both the emergency type and critical emergency information about the campus.

Critical Data to 9-1-1

Critical Data to 9-1-1

Where Smart911 is installed at the answering 9-1-1 center, 9-1-1 immediately receives critical data about the campus from which a Panic Call is placed – key situational items like caller location, building floor plans, campus contact and access info – and is given the ability to rapidly message campus employees and first responders.

What is the Rave Panic Button App?

How It Works

Using Staff Assist

Staff Assist sends internal notifications through the Rave Panic Button without dialing 9-1-1, allowing you get help from onsite resources for situations that don’t require an external emergency response. Pressing the Staff Assist button on the homepage of your Rave Panic Button app opens a list of your organization’s Staff Assist Templates. Your organization’s administrators pre-configure each template with a message and situation-specific recipients. If no Staff Assist templates have been configured for your organization, the screen shows the following message. [...]

Setting up your Staff Assist PIN

If you are an “Admin” Campus Contact, you can send Custom Staff Assist messages. Custom messages allow Admins to communicate a unique need, follow up on earlier Staff Assist messages, or even contribute to information disseminated during a Rave Panic Button Incident that involved 9-1-1 (e.g. “All Clear”, “False Alarm”, “Ambulance has arrived at North entrance”). You need a Staff Assist PIN to send a Custom Staff Assist message. Upon installation, Rave Panic Button prompts “Admin” Campus Contacts to select a Staff Assist PIN through a message in your Inbox. [...]

Rave Panic Button Approval

An important step in fully enabling Rave Panic Button for your organization is to ensure your local 9-1-1 center has approved your deployment. View the following short video to learn how the 9-1-1 center approval process works: [...]

Rave Panic Button Overview

Rave Panic Button will keep you informed of emergencies happening within your organization and provide you with tools to report an emergency to both 9-1-1 and designated staff members. View the following short video to learn more about Rave Panic Button: [...]

Panic Button Notifications & Inbox

One of the primary features of Rave Panic Button is the rapid delivery of emergency notifications so that staff can be made immediately aware of an incident on campus. These emergency notifications are generated automatically when a user activates the Rave Panic Button app, or when a 9-1-1 call taker, first responder or campus administrator manually generates a notification. The primary mode of delivering an emergency notification is through the app via in-app messaging. [...]

Using the App in an Emergency

Summoning emergency assistance and providing immediate notification to your colleagues of an incident is simple. From the app home screen, press and hold for 1 and a half seconds the emergency button that corresponds to the type of emergency you are calling to report. For example, if you see an armed intruder or hear gunfire, press and hold the active shooter button. However, if you witness a medical emergency or are calling to report a suspicious person, press and hold the Medical or Police buttons, respectively. [...]

FAQs – Frequently Asked Questions

What exactly happens when I press one of the emergency buttons inside of the Rave Panic Button app? When any one of the emergency buttons is pressed, your phone will dial 9-1-1. At the same time, the Panic Button app determines whether you are on a campus you are associated with. If so, emergency notifications will be automatically generated to campus administrators, school resource officers and other designated officials and employees. [...]

Testing the Panic Button App

Access the App menu through either the icon, on the top left side of the screen or swipe right from the left side of your screen. There is a function called either “My Location” or “Test.” When pressed, it will display your location currently accessible through the App, as well as inform you as to whether that location overlapped a campus that you are associated with. If successful, and if you are on an associated campus, then the system would have generated emergency notifications to your campus administrators and school resource officers, had you made an emergency call to 9-1-1 through the app. [...]